At Rare Icedout, your privacy matters to us. This Privacy Policy explains what information we collect when you visit our website or place an order, how we use it, and the choices you have. By using our site, you agree to the practices described below.
Information We Collect
We collect information you provide directly to us and information that is gathered automatically when you browse.
- Information you give us: your name, email address, phone number, shipping and billing address, and order details when you make a purchase, create an account, subscribe to our newsletter, submit a custom pendant request, or contact us.
- Payment information: payments are processed by secure third-party payment providers. We do not store your full card or banking details on our servers.
- Information collected automatically: your IP address, browser type, device information, pages viewed, and similar usage data, gathered through cookies and similar technologies.
How We Use Your Information
- To process, fulfill, and ship your orders, and to send order confirmations and updates.
- To provide customer support and respond to your inquiries.
- To send you marketing emails and offers, where you have chosen to receive them.
- To improve our website, products, and shopping experience.
- To detect, prevent, and address fraud, security issues, and misuse.
- To comply with our legal obligations.
Cookies
We use cookies and similar technologies to keep items in your cart, remember your preferences, understand how our site is used, and improve performance. You can disable cookies in your browser settings, though some features of the site may not work properly as a result.
How We Share Your Information
We do not sell or rent your personal information. We share it only with trusted parties who help us operate our business, and only as needed, including:
- Payment processors, to complete your transactions securely.
- Shipping and logistics partners, to deliver your order.
- Service providers who support our website, email, and analytics.
- Authorities or others where required by law, or to protect our rights and the safety of our customers.
Data Retention
We keep your personal information for as long as needed to provide our services, fulfill orders, and meet legal, accounting, or reporting requirements. When it is no longer needed, we securely delete or anonymize it.
Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights & Choices
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain processing. You can unsubscribe from our marketing emails at any time using the link in each email, or by contacting us. To exercise any of these rights, reach out using the details below.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.
Children’s Privacy
Our website and products are not directed at children, and we do not knowingly collect personal information from anyone under the age of 16.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date, and your continued use of the site constitutes acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us at rareicedout@gmail.com or on WhatsApp at +91 93169 10896.